Service professional · Hamburg

Sorena

Apartment cleaning · Cleaning after renovation · Kitchen cleaning · Window cleaning · Office cleaning

42 Completed orders 4.60 / 5 · 10 reviews

Achievements

10+ completed orders
42Completed platform orders
10+ orders in one service
41Completed orders in one service category

How achievements are earned

Only the highest earned level in each family appears publicly. Achievements do not affect pay or booking priority.

Services and practical experience

From completed orders on CleanWhale

Apartment cleaning41 completed orders
Cleaning after renovationCheck dates and price
Kitchen cleaningCheck dates and price
Window cleaning1 completed orders
Office cleaningCheck dates and price

Completed work on the platform

First completed order: July 2026
Most recent completed order: November 2026
completed orders in the last 90 days: 25

About me

This professional has not added a public introduction yet. Services and completed orders below come from the platform.

Languages: Russian

Customer reviews

4.60/5

10 reviews

Latest reviews approved for public display from completed orders carried out by this professional alone. Automatic translations are marked and include an option to show the original; contact details are removed.

Customer

5/5

Super cleaning!

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Show original

Super Reinigung!

Customer

5/5

She was really good Arrived on time very punctual and friendly My House was cleant really well and I would recommend her Thanks

Customer

5/5

Sorena was very punctual and, as always, did a great job. She did a wonderful job in all the rooms and finished quickly.

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Sorena was sehr pünktlich und hat wie immer toll gearbeitet. Sie hat alle Räume toll gemacht und war schnell fertig

Customer

5/5

Sorena worked super fast and did a lot independently.

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Sorena hat super schnell gearbeitet und vieles selbstständig gemacht

Customer

4/5

Overall, I am very satisfied with the cleaning of our apartment. A lot of effort was put into tidying up, for example, the children's room. However, some surfaces, such as countertops, shelves in the kitchen, or the faucet in the bathroom, were not as clean as hoped. The language barrier was significant, but the lady was super punctual and very friendly.

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Insgesamt bin ich mit der Reinigung unserer Wohnung sehr zufrieden. Es wurde sich auch große Mühe beim aufräumen zB des Kinderzimmers gegeben. Dafür waren manche Flächen wie Arbeitsplatten, Regal in der Küche oder auch der Wasserhahn im Bad nicht so sauber wie erhofft. Die sprachliche Barriere war groß, dafür war die Dame super pünktlich und sehr freundlich.

Customer

5/5

Very thorough, careful, and quick cleaning of the windows with a streak-free result.

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Sehr gründliche, sorgsame und zügige Reinigung der Fenster mit streifenfreiem Ergebnis

Customer

5/5

Everything is great, thank you! A translation app helped with communication.

Review translated automatically

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Alles super, vielen Dank! Eine Übersetzungsapp hat geholfen zur Verständigung.

Service area · Hamburg

Current working areasPreviously worked in

Current working areas

Enter your address when booking to confirm that this professional can serve your area.

Previously worked in

Hamburg-Mitte

Based on completed orders with an identified district. Past work does not confirm current availability.

Check dates and price

Questions about booking this professional

What services does Sorena provide?

Apartment cleaning, Cleaning after renovation, Kitchen cleaning, Window cleaning, Office cleaning.

What experience does Sorena have on CleanWhale?

42 completed orders on the platform. Counts may include team orders; experience outside CleanWhale is only shown when provided by the professional.

How do I book an available date with Sorena?

Choose a service, address and date in the booking form. The calendar checks the professional’s schedule; the final options depend on your order.

Which areas does Sorena serve?

Hamburg. Enter your address when booking to confirm that this professional can serve your area.

Where has Sorena previously worked?

Hamburg-Mitte. Based on completed orders with an identified district. Past work does not confirm current availability.

How can I pay for the booking?

Cash, Card online/Apple Pay/Google Pay, Klarna, Revolut Pay. Available options depend on the city and order. The booking form shows the final payment methods before you confirm.

Where do the ratings and reviews come from?

Ratings come from the latest public customer feedback on completed orders with this professional working alone. Private feedback and team reviews are excluded from the personal rating.

Which languages does Sorena speak?

Russian.

Order from this partnerSorena · Hamburg

Choose a service, address and date in the booking form. The calendar checks the professional’s schedule; the final options depend on your order.

1. Service selection

2. Address and contact details

3. Choosing a payment method

All cleaning supplies included — no extra charge

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Select cleaning type

Standard

Regular maintenance cleaning for neat homes

Base cleaning 1 cleaner

Most Popular

Deep Clean

Intensive cleaning: all extra options + extra hour & 2 cleaners

All appliances +1 hour 2 cleaners (x2)

Move-in / Move-out

Complete turnover cleaning for your move: all extra options included

All appliances Cabinets & fridge 1 cleaner

What is included in the cleaning of the apartment

Your apartment

1 room

1 bathroom

* Cleaning of the entire apartment, including living room, kitchen & bathrooms

Kitchen

Kitchen annex

-6.00 €

Private house

x1.2

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from 25 €/h

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More frequent cleaning - higher discount

You can cancel or reschedule your subscription at any time

-20%

Once a week

64.00 €

-15%

Twice a month

68.00 €

-10%

Once a month

72.00 €

😔

One-time cleaning

80.00 €

Automatic visits
SMS with your next date
Pay after cleaning

Subscription details

Next visits. We automatically book your next cleaning according to your plan. A cleaner you rated 5 stars will be assigned again.

Dates and changes. After cleaning, you’ll get an SMS with your next date, time and an edit link. We’ll remind you 2 days before. Your discount appears on the order page.

Payment and cancellation. No prepayment: pay online or in cash after cleaning. Cancel at least 16 hours before to keep your discount. Renew your subscription anytime.

Extra options

Wash oven

15.00 €

Wash the hood

15.00 €

We clean in the kitchen cabinets

60.00 €

Wash the dishes

10.00 €

We clean the refrigerator

15.00 €

Wash the microwave

9.00 €

We clean on the balcony

15.00 €

Window cleaning (pcs.)

15.00 €

Ironing

25.90 € /h

Remove the tray for animals

4.00 €

Extra hours

25.90 € /h

Ordering and cleaning the wardrobe

13.00 €

You need a vacuum cleaner on the order

We will bring a small vacuum cleaner

12.00 €

Add upholstery and carpet cleaning

Dry cleaning of a two-seater sofa

* Pillows are included in the price

89.00 €

Dry cleaning of a three-seater sofa

* Pillows are included in the price

109.00 €

Dry cleaning of corner sofa (4 persons)

* Pillows are included in the price

139.00 €

Dry cleaning of a corner sofa ( 5-6 persons. )

* Pillows are included in the price

159.00 €

Corner sofa dry cleaning ( 7+ pers )

* Pillows are included in the price

185.00 €

Single mattress dry cleaning

25.00 €

Dry cleaning single mattress from both sides

50.00 €

Dry cleaning double mattress

69.00 €

Dry cleaning double mattress on both sides

138.00 €

Fitted carpet cleaning

4.00 € /m2

Carpet cleaning

4.00 € /m2

Dry cleaning chair

28.00 €

Dry cleaning of chairs, stools

9.00 €

Dry cleaning office chair

9.00 €

Dry cleaning upholstered headboard to bed

70.00 €

Baby stroller cleaning

50.00 €

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Invoices are available only for orders paid by card

How we issue invoices

CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.

CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.

The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).

You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.

How we calculate VAT

CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.

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Pay by card

Cash

Card online/Apple Pay/Google Pay

Klarna Pay in 3 monthly instalments with Klarna ( per month)

Revolut Pay

The payment goes through the stripe payment system Stripe

More about security

The final cleaning fee will be debited after the completion of the order and in the event that there are no claims to the quality of the service. Now we will only block the sum of the order. The card will be linked to your account automatically

By placing an order I agree with Terms of Service and Privacy Policy

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Order for

Apartment cleaning with 1 room and 1 bathroom, kitchen, hallway Upholstery cleaning Minimum order for upholstery cleaning

All cleaning supplies included — no extra charge

Frequency

One-time cleaning

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