Service professional · Kraków

Anna

Apartment cleaning · Cleaning after renovation · Kitchen cleaning · Window cleaning · Office cleaning

704 Completed orders 4.97 / 5 · 356 reviews

Achievements

500+ completed orders
704Completed platform orders
2 years on the platform
2Full years since the first completed platform order
Highly rated · 100+ reviews
356 · 4.97/5Public single-cleaner ratings; average at least 4.8/5
250+ orders in one service
682Completed orders in one service category

How achievements are earned

Only the highest earned level in each family appears publicly. Achievements do not affect pay or booking priority.

Services and practical experience

From completed orders on CleanWhale

Apartment cleaning682 completed orders
Cleaning after renovation5 completed orders
Kitchen cleaningCheck dates and price
Window cleaning16 completed orders
Office cleaning1 completed orders

Completed work on the platform

First completed order: February 2024
Most recent completed order: October 2026
completed orders in the last 90 days: 70

About me

This professional has not added a public introduction yet. Services and completed orders below come from the platform.

Languages: The professional has not published their languages yet.

Customer reviews

4.97/5

356 reviews

Latest reviews approved for public display from completed orders carried out by this professional alone. Automatic translations are marked and include an option to show the original; contact details are removed.

Customer

5/5

Ms. Anna did a great job cleaning the apartment after moving out. I recommend her.

Review translated automatically

Show original

Pani Anna świetnie posprzątała mieszkanko po wyprowadzce. Polecam

Customer

3/5

The lady was very engaging, talked a lot, focusing mainly on explaining what is not included in standard cleaning. The cleaning itself was done rather superficially – mainly the floors and the bathroom, with numerous minor shortcomings. I got the impression that creating an appearance of professionalism was more important than the actual quality of the work done. Unfortunately, even though I do not clean professionally, I do it much more thoroughly myself. On the plus side, the sink was nicely washed, but it turned out to be clogged, and the lady helped to unclog it. However, I would prefer not to encounter this lady again.

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Pani była bardzo absorbująca, dużo mówiła, skupiając się głównie na tłumaczeniu, czego nie wykonuje w ramach standardowego sprzątania. Samo sprzątanie zostało wykonane dość pobieżnie – głównie podłogi i łazienka, z licznymi drobnymi niedociągnięciami. Odniosłam wrażenie, że ważniejsze było stworzenie pozorów profesjonalizmu niż faktyczna jakość wykonanej pracy. Niestety, mimo że nie zajmuję się sprzątaniem zawodowo, sama robię to znacznie dokładniej. Z plusów ładnie umyty zlew, okazało się, że się zatkał i Pani pomogła odetkać. Natomiast wolałabym drugi raz nie trafić na tą panią

Customer

1/5

Actually, it should be 0 stars for refusing to clean because the balcony is too big, even though there is no option for how big the balcony is, and if you choose cleaning after moving out, it should be clear what to expect?! Additionally, paying extra for a vacuum cleaner while the cleaner shows up with a handheld vacuum and is rude and swearing in my home, they should probably send her to a course on personal culture and then explain why someone orders cleaning and not just dusting. I do not recommend this company to anyone and definitely do not wish anyone the pleasure of meeting this cleaner.

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Właściwie to powinno być 0 gwiazdek , za odmowę sprzątania bo balkon za duży , chociaż nie ma opcji jak duży jest balkon, i jeżeli się wybiera sprzątanie po wyprowadzce to chyba wiadomo czego oczekiwać ?! Do tego płacąc dodatkowo za odkurzacz a sprzątaczka przychodzi z ręcznym odkurzaczem i do tego jest niemiła i przeklina w moim domu to chyba powinni ją wysłać na kurs kultury osobistej a później wyjaśnić dlaczego ktoś zamawia sprzątanie a nie przetarcie kurzy. Nie polecam nikomu tej firmy i zdecydowanie nie życzę nikomu przyjemności poznania tej sprzątaczki.

Customer

5/5

Really great! Fast, efficient, and elegant

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Naprawdę świetnie! Szybko sprawnie i elegancko

Customer

5/5

Super!

Customer

5/5

Phenomenally wonderfully done work. And also just a very good person.

Review translated automatically

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Феноменально восхитительно выполнена работа. А ещё просто очень хороший человек.

Customer

5/5

Beautifully done, carefully, quickly, and professionally, I recommend

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Pięknie wykonanie starannie szybko i profesjonalnie, polecam

Customer

5/5

Highly recommend! The lady did her job very thoroughly and carefully. Everything was cleaned and organized perfectly. I am very satisfied with the result and will definitely use this service again. 😊

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Bardzo polecam! Pani wykonała swoją pracę bardzo dokładnie i starannie. Wszystko zostało dokładnie posprzątane i uporządkowane. Jestem bardzo zadowolona z efektu i na pewno skorzystam z tej usługi ponownie. 😊

Service area · Kraków

Current working areasPreviously worked in

Current working areas

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Previously worked in

Podgórze
Dębniki
Krowodrza
Czyżyny
Kraków
Zwierzyniec
Swoszowice
Mistrzejowice
Prądnik Czerwony
Podgórze Duchackie
Bronowice
Prądnik Biały
Wieliczka

Based on completed orders with an identified district. Past work does not confirm current availability.

Check dates and price

Questions about booking this professional

What services does Anna provide?

Apartment cleaning, Cleaning after renovation, Kitchen cleaning, Window cleaning, Office cleaning.

What experience does Anna have on CleanWhale?

704 completed orders on the platform. Counts may include team orders; experience outside CleanWhale is only shown when provided by the professional.

How do I book an available date with Anna?

Choose a service, address and date in the booking form. The calendar checks the professional’s schedule; the final options depend on your order.

Which areas does Anna serve?

Kraków. Enter your address when booking to confirm that this professional can serve your area.

Where has Anna previously worked?

Podgórze, Dębniki, Krowodrza, Czyżyny, Kraków, Zwierzyniec, Swoszowice, Mistrzejowice, Prądnik Czerwony, Podgórze Duchackie, Bronowice, Prądnik Biały, Wieliczka. Based on completed orders with an identified district. Past work does not confirm current availability.

How can I pay for the booking?

Cash, Card online/Apple Pay/Google Pay, Klarna, BLIK, Revolut Pay, Przelewy24. Available options depend on the city and order. The booking form shows the final payment methods before you confirm.

Where do the ratings and reviews come from?

Ratings come from the latest public customer feedback on completed orders with this professional working alone. Private feedback and team reviews are excluded from the personal rating.

Which languages does Anna speak?

The professional has not published their languages yet.

Order from this partnerAnna · Kraków

Choose a service, address and date in the booking form. The calendar checks the professional’s schedule; the final options depend on your order.

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All cleaning supplies included — no extra charge

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Select cleaning type

Standard

Regular maintenance cleaning for neat homes

Base cleaning 1 cleaner

Most Popular

Deep Clean

Intensive cleaning: all extra options + extra hour & 2 cleaners

All appliances +1 hour 2 cleaners (x2)

Move-in / Move-out

Complete turnover cleaning for your move: all extra options included

All appliances Cabinets & fridge 1 cleaner

What is included in the cleaning of the apartment

Your apartment

1 room

1 bathroom

* Cleaning of the entire apartment, including living room, kitchen & bathrooms

Kitchen

Kitchenette

-10.00 zł

Private house

x1.2

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More frequent cleaning - higher discount

You can cancel or reschedule your subscription at any time

-20%

Once a week

151.92 zł

-15%

Twice a month

161.42 zł

-10%

Once a month

170.91 zł

😔

One-time cleaning

189.90 zł

After the completion of the order, we will automatically create the next one for the same time in one/two or four weeks, depending on your chosen regularity. The same contractor will be assigned to the cleaning (if you rated the cleaning with 5 stars)

After the cleaning is completed, you will receive an SMS with the date and time of the next cleaning (and a link to edit the cleaning parameters). We will also send a cleaning reminder 2 days before the scheduled date

We do not have prepayment, cleaning is paid after completion by card or cash. If you cancel the next cleaning (you can do this up to 16 hours before the start), there are no penalties. The subscription can be renewed at any time

Extra options

Oven Cleaning

40.00 zł

Cooker Hood Cleaning

40.00 zł

Kitchen Cabinet Cleaning

59.00 zł

Dishwashing Service

25.00 zł

Refrigerator Cleaning

40.00 zł

Microwave Cleaning

18.00 zł

Balcony Cleaning

30.00 zł

Window cleaning

40.00 zł

Ironing

45.00 zł /h

Litter Box Cleaning

10.00 zł

Extra hours

50.00 zł /h

Wardrobe Organizing and Cleaning

30.00 zł

Glass balcony balustrade cleaning (per unit)

20.00 zł

Wash and hang laundry (1 load) We load the washer, unload and hang the laundry. Your washer, detergent and drying rack. The cycle must finish during the cleaning.

50.00 zł

You need a vacuum cleaner on the order

We will bring a small vacuum cleaner

28.00 zł

To order upholstery cleaning of furniture and carpets at the same time as cleaning

Dry cleaning of a two-seater sofa

* Pillows are included in the price

140.00 zł

Dry cleaning of a three-seater sofa

* Pillows are included in the price

160.00 zł

Dry cleaning of corner sofa (4 persons)

* Pillows are included in the price

170.00 zł

Dry cleaning of a corner sofa ( 5-6 people. )

* Pillows are included in the price

190.00 zł

Corner sofa dry cleaning ( 7+ pers )

* Pillows are included in the price

200.00 zł

Single mattress dry cleaning

70.00 zł

Dry cleaning single mattress from both sides

140.00 zł

Dry cleaning double mattress

140.00 zł

Dry cleaning double mattress on both sides

280.00 zł

Carpet cleaning

10.00 zł /m2

Fitted carpet cleaning

10.00 zł /m2

Dry cleaning chair

50.00 zł

Dry cleaning of chairs, stools

20.00 zł

Dry cleaning office chair

20.00 zł

Dry cleaning upholstered headboard to bed

120.00 zł

Baby stroller cleaning

60.00 zł

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Invoices are available only for orders paid by card

How we issue invoices

CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.

CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.

The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).

You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.

How we calculate VAT

CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.

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The payment goes through the stripe payment system Stripe

More about security

The final cleaning fee will be debited after the completion of the order and in the event that there are no claims to the quality of the service. Now we will only block the sum of the order. The card will be linked to your account automatically

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