Several parts of the house not cleaned properly. Floor not washed at all.
Service professional · Kraków
Apartment cleaning · Cleaning after renovation · Kitchen cleaning · Window cleaning · Office cleaning
554Completed platform orders
1Full years since the first completed platform order
183 · 4.85/5Public single-cleaner ratings; average at least 4.8/5
533Completed orders in one service category
Only the highest earned level in each family appears publicly. Achievements do not affect pay or booking priority.
From completed orders on CleanWhale
This professional has not added a public introduction yet. Services and completed orders below come from the platform.
Latest reviews approved for public display from completed orders carried out by this professional alone. Automatic translations are marked and include an option to show the original; contact details are removed.
Several parts of the house not cleaned properly. Floor not washed at all.
Mom was very pleased with the thorough cleaning.
Review translated automatically
Mama była bardzo zadowolona z dokładnego sprzątania.The lady was very nice and she worked very hard and did her best , but the work was too much for only one person honestly you should have sent two workers the quality of work would have been better .
We were disappointed with this company, the cleaning was not very thorough, there were streaks on the tiles and furniture, not cleaned properly... we do not recommend!
Review translated automatically
Zawiedlismy sie na tej firmie, sprzatanie niezbyt dokladne, smugi na plytkach i meblach, niedomycia...nie polecamy !The cleaner broke the faucets in the order, which she did not admit to, and the company did not take responsibility for it. The window was cleaned only on one side, the mirrors halfway, and there were clumps of dust behind the bed and sofa. 450 PLN and the company argues that this was not a deep cleaning and that the lady did not damage the faucets because "that's what she said". Not only was the service not performed, but I also suffered damage.
Review translated automatically
Pani sprzątająca zepsuła baterie w zlecenie do czego sie nie przyznała a firma nie wzięła za to odpowiedzialności. Okno zostało umyte tylko z jednej strony lustra do połowy, za łóżkiem i kanapa kłęby kurzu. 450 pln i firma argumentuje ze to nie była generalne sprzątanie a Pani nie uszkodziła baterii ponieważ "tak powiedziala". Nie dość, ze usługa nie została wykonana to doznałam szkody.The cleaner arrived 30 minutes before the appointment. I understand that it's not always possible to plan the travel, but 30 minutes is definitely too early. Ironing was very poor. A waste of time and money. Cleaning was okay, but for ironing, I will ask for a different cleaner next time 🙏🏻 Clothes were hung on hangers 'inside out', clothes immediately went for ironing because they were not wearable.
Review translated automatically
Pani sprzątająca przyślą 30min przed wizytą. Rozumiem że nie zawsze można zaplanować dojazd ale 30min jest zdecydowanie za wcześnie. Prasowanie bardzo słabe. Szkoda czasu i pieniędzy. Sprzątanie ok, ale do prasowania poproszę następnym razem innego cleanera 🙏🏻 Ubrania zostały powieszone na wieszaki „inside out”, ubrania odrazu poszli do prasowania bo nie do ubrania.The lady cleaned super! Very thoroughly and efficiently! Highly recommend!
Review translated automatically
Pani posprzątała super! Bardzo dokładnie i sprawnie! Bardzo polecam!Once again, the cleaning service was excellent and very thorough! I recommend it 100%!
Review translated automatically
Kolejny raz świetnie i bardzo dokładnie wykonana usługa sprzątania! Polecam w 100%Enter your address when booking to confirm that this professional can serve your area.
Based on completed orders with an identified district. Past work does not confirm current availability.
Check dates and priceApartment cleaning, Cleaning after renovation, Kitchen cleaning, Window cleaning, Office cleaning.
554 completed orders on the platform. Counts may include team orders; experience outside CleanWhale is only shown when provided by the professional.
Choose a service, address and date in the booking form. The calendar checks the professional’s schedule; the final options depend on your order.
Kraków. Enter your address when booking to confirm that this professional can serve your area.
Bronowice, Podgórze, Czyżyny, Prądnik Biały, Wieliczka, Dębniki, Prądnik Czerwony, Zwierzyniec, Grzegórzki, Kraków, Krowodrza, Mistrzejowice, Modlnica, Olkusz, Podgórze Duchackie, Stare Miasto, Wielka Wieś, Zabierzów. Based on completed orders with an identified district. Past work does not confirm current availability.
Cash, Card online/Apple Pay/Google Pay, Klarna, BLIK, Revolut Pay, Przelewy24. Available options depend on the city and order. The booking form shows the final payment methods before you confirm.
Ratings come from the latest public customer feedback on completed orders with this professional working alone. Private feedback and team reviews are excluded from the personal rating.
The professional has not published their languages yet.
Choose a service, address and date in the booking form. The calendar checks the professional’s schedule; the final options depend on your order.
After the completion of the order, we will automatically create the next one for the same time in one/two or four weeks, depending on your chosen regularity. The same contractor will be assigned to the cleaning (if you rated the cleaning with 5 stars)
After the cleaning is completed, you will receive an SMS with the date and time of the next cleaning (and a link to edit the cleaning parameters). We will also send a cleaning reminder 2 days before the scheduled date
We do not have prepayment, cleaning is paid after completion by card or cash. If you cancel the next cleaning (you can do this up to 16 hours before the start), there are no penalties. The subscription can be renewed at any time
CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
Failed to write off money from the card. Perhaps there are not enough funds on it or the bank declined the payment
Change your payment method to cash or specify a different card