Next visits. We automatically book your next cleaning according to your plan. A cleaner you rated 5 stars will be assigned again.
Dates and changes. After cleaning, you’ll get an SMS with your next date, time and an edit link. We’ll remind you 2 days before. Your discount appears on the order page.
Payment and cancellation. No prepayment: pay online or in cash after cleaning. Cancel at least 16 hours before to keep your discount. Renew your subscription anytime.
CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
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The base rate is 2 zł per square metre with a minimum order of 200 zł. The final figure depends on the area, the layout and how often we come — and the layout matters more than most people expect.
In an open-plan office there are no thresholds and no doors, so vacuuming is quicker, but dust spreads evenly across the whole floor, equipment and window sills included. There is no room that can be skipped on a shortened visit: it is one space, either done or not.
Floors throughout, desks and free surfaces, glass partitions and doors, kitchen area and staff room, the whole of the toilets with disinfection, bins emptied and relined, reception and the entrance zone. Touch surfaces — handles, switches, the reception counter — are done first and separately.
In an office with a kitchen area this is the critical point: microwave, sink, worktop and a bin with food waste in it. In an open space a single skipped evening carries the smell across the whole floor, so the kitchen area is done every day regardless of how sparse the schedule is for the rest.
Fitted carpet in a new office covers the whole floor. Daily vacuuming lifts the surface but not what has been trodden into the pile over six months — extraction cleaning at 10 zł per square metre once every six months, best on a Friday evening. Windows are 40 zł a sash and office chairs 20 zł each.
All the visits in a month go onto one invoice with a list of dates. The discount is 10% for two visits a month and 15% for a weekly or more frequent schedule. We work after your team's hours or before them, with access through building security or key collection at 30 zł.
Standard 1-bedroom apartment cleaning with CleanWhale Łódź starts at 146.92 PLN with a weekly subscription (-20%) or 182.90 PLN for a one-time cleaning. Window cleaning starts at 40 PLN per window, and sofa dry cleaning starts at 130 PLN.
Yes, our vetted cleaners bring all professional equipment, microfiber cloths, and eco-friendly detergents at no extra charge, with free travel across Łódź.
You only pay after the cleaning is completed. We accept online card payments, BLIK, Apple Pay, Google Pay, and cash.