CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
Failed to write off money from the card. Perhaps there are not enough funds on it or the bank declined the payment
Change your payment method to cash or specify a different card
Need furniture assembled, a shelf fitted, a curtain rail installed or a faucet replaced in Warsaw? Choose the tasks you need from the CleanWhale catalog. Handyman services cover specific household jobs, from hanging a mirror to connecting a washing machine. Describe the work so the scope is clear before the visit.
Choose the entries that match your job. Mention dismantling, surface preparation or other additional work in the comment so the scope can be agreed separately.
Prices are set by task, with the billing unit shown in each catalog entry. Enter the quantities and review the total. Check the minimum order value displayed on the page before submitting your request.
For several jobs in one visit, select each relevant entry. Describe any work outside the catalog in the comment so it can be discussed before the visit.
For furniture assembly, specify the type and number of items and prepare the instructions and parts. For shelves, mirrors and curtain rails, include dimensions and the wall material. Describe existing connections for faucets and appliances. Clear access to the work area and agree the parts and fixings needed.
The catalog includes a separate parts-shopping option with contact before the visit. The shopping trip costs extra on top of the work. The handyman agrees the parts list and budget with you before buying anything. Parts are paid for separately: you reimburse the agreed cost directly to the handyman against the receipt, following your approval.
Parts and materials are agreed separately. Prepare them yourself, or select the parts-shopping option and agree the purchases and budget in advance.
For transporting belongings, use the moving services in Warsaw page. If your project involves refreshing a room, see the separate wall painting service and select the work in that section.
Choose your tasks in the catalog above, add the job details and review your order before submitting.