CleanWhale operates as an intermediary platform (marketplace) that connects you with independent Contractors providing cleaning and other services.
CleanWhale issues you a VAT invoice only for the Order Handling Fee — our remuneration for intermediary services: selecting and verifying the Contractor, coordination, and handling documents and payments.
The service is provided and documented directly by the Contractor, who issues you a separate document for its full value: a VAT invoice if the Contractor is an active VAT payer (VAT deductible on your side), or an invoice without VAT or a bill if the Contractor is exempt (a tax-deductible cost, without VAT deduction).
You therefore receive two documents per order, and both are tax-deductible costs. Your final price and payment method stay the same.
How we calculate VAT
CleanWhale charges VAT only on its own remuneration, not on the value of the service — the seller of the service is the Contractor, not CleanWhale. Our invoice: the Order Handling Fee plus 23% VAT, fully deductible on your side. The Contractor's invoice: VAT depends solely on their status. There is no double taxation — VAT appears at most once on each side.
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Everyday sneakers, winter boots and a favourite pair of shoes can need different kinds of care. Book shoe cleaning in Warsaw through the CleanWhale catalogue on this page. Choose the service for your footwear and add any extras you need, whether your goal is cleaning, refreshing the colour or caring for the finish.
The catalogue has separate services for cleaning low shoes and high boots, colouring each category and providing shoe care. Select the relevant category and number of pairs. If you are unsure which service fits, describe the shoes and your goal in the order comment so the scope can be agreed.
Include the material, current condition and visible stains. Mention mixed materials if you know them, along with scuffs, salt marks and products you have already used. These details help clarify what you would like done to each pair.
Additional catalogue services can be selected separately:
Agree whether an extra is suitable for your pair's material and condition. Current prices appear beside the catalogue items. Your total depends on the number of pairs and selected services; review the items and total in the booking form.
The catalogue offers self drop-off and collection, plus InPost delivery of finished shoes. Delivery has separate options for 1–2 pairs and 3 or more pairs. Choose the relevant option and agree the handover arrangements when booking.
Timing is agreed for the selected work. An optional express cleaning service labelled “up to 3 days” is listed in the catalogue; confirm availability and timing for your pair before ordering.
Describe the stain's source and age if known. The possible outcome depends on the material, shoe condition and stain, so discuss expectations before choosing treatment.
Add the relevant quantities, describe each pair separately in your comment and check your collection or delivery selection.
Choose your cleaning service and extras in the catalogue above. For furniture at home, explore upholstery cleaning.