The service includes a kitchen, bathroom, rooms and a hallway
We have the most flexible and simplest cancellation system: if more than 4 hours remain before the order, you can simply cancel it in your personal account. If less than 4 hours remain before the order, you can cancel it with a minimum fee for the cleaner (entirely to the cleaner, platform commission is 0%). Cancellation and payment for cancellation are possible with one click in your personal account. If the cleaner has already arrived at the order and it needs to be cancelled, you pay the full service price.
We only provide an approximate service completion time, as well as the number of cleaners on your order. This information is immediately visible on the order page and in the confirmation email. If you think the indicated time is insufficient — choose additional hours. If you think more cleaners are needed on the order — choose the corresponding number of additional hours.
You simply choose the cleaning frequency on the website, and after completion we immediately create a new order for the future. It's not a contract — the order is created exactly at the chosen interval in advance, it can be changed, cancelled, edited, postponed. You'll receive an email and SMS about order creation, and then reminders — and the order can be edited at any time. Subscription is simply a convenient way not to create regular orders manually.
You can change the order at any time in your personal account — even during execution. For example: it started raining and window washing doesn't make sense — just go to your account and remove window washing. The sum will be recalculated immediately, for example with card payment after order completion the correct final amount will be charged. In your personal account you can also change the payment method — for example, set a card instead of cash or vice versa. You can do this before, during and after order completion.
You can edit the order start time 4 hours before it begins. Go to your personal account and choose a new time. If you chose I'll specify the time the day before the order before the order, you'll receive an SMS reminder in the evening — you'll indicate the convenient time via the link.
Welcome to CleanWhale Nowy Sącz — the modern online platform for booking professional home, apartment, and office cleaning across all neighborhoods of Nowy Sącz (including Centrum, Stare Miasto, Kochanowskiego, Barskie, Gołąbkowice, Falkowa, Helena, Zabełcze) and nearby suburbs (Stary Sącz, Chełmiec, Kamionka Wielka, Nawojowa, Podegrodzie, Grybów). Book in 60 seconds with English-friendly customer support, transparent flat-rate pricing, and cashless online payment after completion.
Yes! Every cleaner arrives fully equipped with professional, eco-safe detergents, microfiber cloths, mops, and tools included in the base price.
You can pay securely online by card, BLIK, Apple Pay, Google Pay, or cash only after the cleaning is completed. Business clients automatically receive a 23% Polish VAT invoice (Faktura VAT).
* For more information about bonuses, check with your company's managers
If your company wants to become a partner and receive bonuses for employees, fill out the form below and our manager will contact you