Viktoriia N.

Everything is great, thank you very much!

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I would like to file a complaint regarding the cleaning service after renovation with the number #270560, for which we paid 768 PLN. First of all, I would like to point out that we have no objections to the lady who came to perform the service. Our comments concern the way the order was executed and whether the service actually corresponded to what we paid for. We ordered specialized cleaning after renovation, not standard apartment cleaning. We clearly indicated that the premises were after renovation and there was a lot of dust in it. Meanwhile, the lady came alone, without specialized equipment, having only a small car vacuum cleaner. In practice, there was nothing that distinguished the execution of this service from ordinary cleaning. It is hard for us to accept such a situation, especially considering the price of 768 PLN. When ordering a service dedicated to post-renovation cleaning, we expected appropriate preparation, proper equipment, and methods that would effectively remove dust and dirt characteristic of an apartment after renovation. Since we informed about the specifics of the premises at the ordering stage, we should not have to additionally ensure that the contractor would be prepared to perform the service according to its purpose. In the current situation, we feel that we paid a high amount for a service that did not meet either our definition of post-renovation cleaning or justified expectations.

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Very thorough and professional cleaning of the apartment. Thank you

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Wonderful cleaning. Everything is clean, we are very satisfied 👍🏻👍🏻👍🏻

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Unfortunately, this time I was disappointed. The lady was not very communicative due to the language barrier. Although perhaps the barrier itself was not the problem, but the fact that she nodded and implied that everything was clear... as it turned out later, it was not. As a result, silk items were damaged during ironing. The shower cabin could not be cleaned either. And it is awkward for me to say this, but unfortunately, the unpleasant smell of sweat made it uncomfortable to stay in the same room from the moment I arrived at the apartment.

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Thank you very much. Everything is, as usual, the best.

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I rate the quality of the cleaning service very highly. The lady was punctual, nice, friendly, and worked with a smile on her face the entire time. The cleaning was done very thoroughly, despite the large area and limited time. I am very satisfied with the result and definitely recommend it.

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Very well done service. Finally "our way"

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