Window washing is a separate CleanWhale service. We wash glass on both sides, frames, and sills. The price does not include blind cleaning — this is an additional hourly service. In winter we wash only from the inside, because low temperatures can damage glass — during this period the service is cheaper. You can order window washing as a separate service or add it to regular cleaning during order placement.
We only provide an approximate service completion time, as well as the number of cleaners on your order. This information is immediately visible on the order page and in the confirmation email. If you think the indicated time is insufficient — choose additional hours. If you think more cleaners are needed on the order — choose the corresponding number of additional hours.
Standard cleaning includes a complex of works aimed at maintaining cleanliness in residential and office premises. Our partners perform wet and dry cleaning of all surfaces, including floors, furniture, baseboards and window sills. Sanitary areas are cleaned with special care: sinks, toilets, shower cabins and bathtubs are thoroughly washed and disinfected. In the kitchen area we clean countertops, stove, sink, outer surfaces of cabinets and appliances. Some services are not included in standard cleaning. For example, we don't wash ceilings and chandeliers, since our partners cannot bring ladders with them. We also don't move heavy furniture, don't clean blinds as part of regular cleaning, and don't deal with disinfection of premises. In addition, cleaning of stairwells and common corridors of multi-apartment buildings is not included in the service cost, since these zones belong to the responsibility of management companies.
We use professional cleaning products that are not only effective against dirt but also safe for people, including children and pets. Each partner has 4-6 different products for various surfaces: glass cleaner, degreasers, antiseptics, and limescale removers. If a client has special preferences or allergies to specific ingredients, cleaners can use the products provided by the client. Cleaners have everything needed for full cleaning — including mop, bucket, microfiber cloths, window squeegees, etc.
Determining the number of rooms in an apartment or house is necessary to calculate cleaning costs. A regular bedroom, living room or office count as separate rooms. If the space is combined, for example kitchen and living room, it counts as one room with a kitchen area. Hallways and kitchen are included in standard cleaning and don't require additional payment. Important: if after renovation the space was redesigned (e.g., one room split into two), the customer can specify the number of rooms themselves when placing the order.
Counting windows is also important for correct cost calculation. One window includes two sashes if they don't reach the floor. A window opening that extends from ceiling to floor counts as one window. If the apartment has balcony doors with glass panels, they also count as one window. With double frames (e.g., if double glazing is installed) each such window counts as two. In winter, window washing is only possible from the inside, and the service cost during this time of year is lower.
We wash windows from both sides, including frames and sills. In winter we only wash from the inside, since low temperatures can cause glass to crack. The cost of window washing in the cold season is lower. Standard window washing does not include blind cleaning — this is a separate service charged hourly.
Every cleaning we do is multi-hour and full. It includes the full scope of work: floor washing, dusting, bathroom and kitchen cleaning. When placing an order you see the number of hours approximately needed for cleaning. If you think additional time and/or more cleaners are needed — simply add additional hours.